Frequently Asked Questions
Where do your flowers come from?
Our premium roses are grown and harvested in Ecuador, known for producing some of the most beautiful and long-lasting roses in the world.
How can I place an order?
All orders can be placed directly through our online platform. It’s quick, easy, and designed to help you get the flowers you need without hassle.
How long does delivery take?
Once your order is confirmed, flowers are typically delivered within 24 to 48 hours in Houston. Please note:
- Orders placed after Friday at 9:00 AM will be processed the following week.
- For example, an order placed Friday at 10:00 AM will be delivered the next Monday or Tuesday, not within 48 hours.
Do you deliver within Houston?
Yes! We offer delivery to all ZIP codes that are part of the city of Houston. Simply enter your delivery address at checkout, and we’ll handle the rest.
Do you ship to other cities in the U.S.?
Yes! We ship to various cities across the United States. For deliveries outside Houston, flowers must be picked up at the nearest airport by the recipient or flower shop.
Can I schedule recurring orders?
Absolutely. We offer the option to schedule regular deliveries, so your flower shop always has fresh roses available.
How can I contact the Petalia team?
You can reach out to us anytime via email, and our team will be happy to assist you with questions, orders, or special requests.
What payment methods do you accept?
All payments are processed securely through our website. You can pay online using major credit cards or other available options on our checkout page.
Do you offer special deals for frequent buyers?
Yes, we provide exclusive deals and discounts for clients who schedule regular orders or purchase in bulk.
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